Shipping Policy

 

Shipping Charges

 

HONG KONG 

 

STANDARD SHIPPING (Courier - Delivery time 2 - 4 business days)

 

Local delivery - HK $ 100 / pc

 

ASIA 

 

STANDARD SHIPPING (Courier - Delivery time 3 - 6 business days without customs clearance)

Taiwan - US $35 / pc

Singapore, Malaysia, South Korea - US $45 / pc

Japan - US $50 / pc

Australia / New Zealand - US $75 / pc

INTERNATIONAL 

 

STANDARD SHIPPING (Courier - Delivery time 4 - 10 business days without customs clearance)

Please contact us for shipping cost quotation

We ship the orders from Hong Kong.

 

Your order will ship within 3 business days after confirmation of payment.

 

Please Note:  Sample and merchandise may be subject to customs inspection and duty in most of the countries, and consequently delivery may be subject to delay. The time for customs clearance has not been included in the Delivery Speed. The Customs Office in all countries have their right to inspect all the mails for their countries and levy the customs charges for the items.

Warranty & Return

 

Warranty

Every Floaterhoist comes with a 2 year limited warranty on parts and materials. If any part of your product becomes non-functioning, we will repair or replace it at no cost.

 

Return Policy

Items should be returned in original packaging within 14 days from the date of purchase. In order to initiate a return, simply fill out the below return / refund form for instructions. We are able to refund the price you paid for the product, but not the shipping costs. Make sure that loose parts such as the steel moveable pulleys are carefully wrapped and please get a tracking number for all return items.

Send returns to: 

Flat 11, 4/F, Kwai Cheong Centre, 

50 Kwai Cheong Road, 

Kwai Chung, N.T., Hong Kong

 

 

Return / Refund Form

 

SHIPPING

& RETURNS

FLOATERHOIST HONG KONG

Flat 11, 4/F, Kwai Cheong Centre, 
50 Kwai Cheong Road, 
Kwai Chung, N.T., Hong Kong
phone: (852) 2489-8288 
fax: (852) 2481-1416

© 2016 by Floaterhoist HK.  All rights reserved.